Privacy policy
Privacy Policy
NPT ECOMMERCE LTD ("we," "our," or "us") operates Ortoheal.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information, including but not limited to your name, email address, mailing address, phone number, and payment information. This information is collected when you make a purchase, subscribe to our newsletter, or contact us for support.
- Non-Personal Data: We may also collect non-personal information about you, including your IP address, browser type, device information, and how you interact with our Site. This data is collected through cookies and similar tracking technologies.
2. How We Use Your Information
- To Process Transactions: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order and shipping details.
- To Improve Our Services: Your information helps us to personalize and improve your experience on our Site, by understanding your preferences and analyzing site traffic.
- To Communicate with You: We may use your contact information to respond to your inquiries, send you promotional offers, or notify you about updates to our policies.
- To Protect Our Site: We may use your information to detect and prevent fraud, unauthorized access, and other illegal activities.
3. How We Share Your Information
- Third-Party Service Providers: We may share your information with third-party vendors and service providers who assist us with payment processing, order fulfillment, website hosting, email delivery, and analytics. These providers are only given access to your information as necessary to perform their functions and are obligated to maintain its confidentiality.
- Legal Compliance: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate fraud.
4. Cookies and Tracking Technologies
- We use cookies and similar technologies to collect information about your interactions with our Site. Cookies help us to improve our website, remember your preferences, and analyze trends. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.
5. Data Security
- We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
6. Your Rights and Choices
- Access and Update: You have the right to access and update your personal information at any time by contacting us at support@ortoheal.com.
- Opt-Out: If you no longer wish to receive promotional emails from us, you may opt-out by following the unsubscribe instructions provided in those emails.
- Do Not Track: Our Site does not respond to Do Not Track signals from your browser.
7. Children's Privacy
- Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with a new "Last updated" date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
9. Contact Us
- If you have any questions or concerns about this Privacy Policy, please contact us at support@ortoheal.com.